Privacy Policy
Effective Date: January 27, 2025
Echo Voice Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
SMS Messaging Terms
If you opt in to receive SMS messages from Echo Voice Labs:
Consent to Receive Messages
By providing your phone number and checking the consent box, you agree to receive SMS text messages and AI-powered voice calls from Echo Voice Labs.
Opt-Out
You can opt out of SMS messages at any time by Replying STOP to any message or Contacting us at hello@echovoicelabs.com.
No Third-Party Sharing
Your SMS opt-in data will never be shared or sold to third parties for promotional or marketing purposes. Consent is provided exclusively to Echo Voice Labs.
Information We Collect
Personal Data
We may collect personally identifiable information such as name, email address, phone number, mailing address, and business information.
Usage Data
We automatically collect information about your visit to our website, including IP address, browser type, pages visited, and time spent on our site.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your requests and transactions
- Communicate with you (customer service, updates, marketing)
- Send SMS notifications for appointments, reminders, and updates
- Improve and personalize our services
- Analyze usage patterns and optimize our website
- Comply with legal obligations
Disclosure of Your Information
We do not sell, rent, or share your personal information with third parties for their promotional or marketing purposes. We only share information with third-party vendors who perform services on our behalf (e.g., SMS platforms, payment processors) or if required by law.
Data Security
We implement reasonable security measures, including encryption and secure server infrastructure, to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to access, correct, or delete your personal information, opt out of marketing, and withdraw SMS consent. To exercise these rights, contact us at hello@echovoicelabs.com or (770) 875-5882.
Mobile Information Sharing
We do not share mobile phone numbers or SMS opt-in data with third parties for marketing purposes. Mobile information is used solely by Echo Voice Labs to communicate with you as authorized by your consent.
Contact Us
Echo Voice Labs
9323 Madison Drive, Dunwoody, GA 30346
Email: hello@echovoicelabs.com
Phone: (770) 875-5882
EIN: 41-3668880