Terms of Service
Effective Date: January 27, 2025
Welcome to Echo Voice Labs. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms").
1. Services
Echo Voice Labs provides AI-powered website design, business consulting, customer support solutions, and marketing automation services ("Services"). We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without notice.
2. Account Registration
To use certain Services, you may need to create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
3. Acceptable Use
You agree to use our Services in compliance with all applicable laws and regulations. You must not:
- Use the Services for any unlawful purpose
- Interfere with or disrupt the Services or connected networks
- Attempt to gain unauthorized access to any systems
- Transmit viruses, malware, or harmful code
- Impersonate another person or entity
- Violate any intellectual property rights
4. SMS Messaging Terms
If you opt in to receive SMS messages from Echo Voice Labs:
Consent to Receive Messages
By providing your phone number, checking the consent box, and submitting the form, you consent to receive SMS text messages and AI-powered voice calls from Echo Voice Labs.
Message Types
Messages may include account notifications, customer care, and marketing offers and promotions (only if you opt in to marketing messages).
Opt-Out
Reply STOP to any message or contact us at hello@echovoicelabs.com.
No Third-Party Sharing
Your SMS opt-in data will never be shared or sold to third parties for promotional or marketing purposes. Consent is provided exclusively to Echo Voice Labs.
5. Fees and Payment
You agree to pay all applicable fees for Services as outlined in your service agreement. Fees are non-refundable except as required by law or as specified in writing.
6. Intellectual Property
All content, features, and functionality of our Services are owned by Echo Voice Labs and are protected by copyright, trademark, and other intellectual property laws.
7. Privacy
Your use of the Services is governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand our practices.
8. Limitation of Liability
To the maximum extent permitted by law, Echo Voice Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the Services.
9. Indemnification
You agree to indemnify, defend, and hold harmless Echo Voice Labs from any claims, liabilities, damages, losses, and expenses arising from your use of the Services or violation of these Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions.
11. Contact Us
Echo Voice Labs
9323 Madison Drive, Dunwoody, GA 30346
Email: hello@echovoicelabs.com
Phone: (770) 875-5882
EIN: 41-3668880